Collective2 Collective2
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Privacy

Privacy Policy

Last updated: October 22, 2026

Overview

Collective2 LLC operates Collective2, a trading strategy marketplace and related services. This policy explains the categories of information we collect, how we use it, and the choices available to users.

Information We Collect

We collect information you provide directly, such as account registration details, profile information, billing and subscription information, support messages, forms, survey responses, and preferences.

We also collect information automatically when you use the site, including identifiers, internet or network activity, device and browser data, IP address, cookie identifiers, usage data, referral URLs, approximate location inferred from IP address, and logs needed to operate, secure, and improve the service.

How We Use Information

We use information to create and manage accounts, provide Collective2 services, process billing, deliver customer support, maintain security, prevent fraud and abuse, comply with legal and regulatory obligations, debug and improve the site, understand product usage, communicate with users, and measure marketing performance.

Sign in with Google

If you choose Sign in with Google, Google provides us with your Google account identifier, email address and its verification status, name, and, when available, profile photo and language or locale information. We request only basic identity, email, and profile permissions. This sign-in does not give Collective2 access to your Google password, Gmail messages, Google Drive files, contacts, or calendar.

We use this information to authenticate you, create or link your Collective2 account, and initialize your account profile. We store the Google account identifier and related profile information with your account so we can recognize you on later sign-ins. Your Google-provided name and email address become part of your Collective2 account information and may also be used for account communications, billing, customer support, security, and the advertising measurement described below.

We use service providers to host and operate our systems, deliver communications, and support our services. These providers may process account information as needed for those services. We may also disclose information when required by law or needed to protect the security of our services. The Analytics and Advertising Tools section explains additional sharing for advertising and the choices available to you.

We protect information with HTTPS encryption in transit and access controls on our systems. Access to stored account information is restricted to authorized personnel and systems that need it to operate, support, or secure the service. No method of transmission or storage can be guaranteed completely secure.

You can stop using Google to sign in to Collective2 through your Google Account's third-party connections settings. Removing that connection does not automatically delete your Collective2 account or information already stored by Collective2. Make sure you have another way to access your Collective2 account before disconnecting Google.

We retain the Google account link and associated account information for as long as needed for the purposes described in this policy. To request deletion of your Google-provided information or your Collective2 account, contact [email protected]. We may need to verify your identity before acting on a request. Some records may be retained for legal or regulatory obligations, security, fraud prevention, disputes, or necessary business records, as described under Retention below.

Session Replay and Interaction Recording

We may use session replay and similar technologies to record and analyze how users interact with our site and application, including pages viewed, clicks, scrolling, navigation paths, browser/device information, errors, and other usage interactions. We use this information for debugging, customer support, security, fraud prevention, service improvement, dispute resolution, and legal/compliance purposes. We configure these tools to avoid collecting sensitive information where practical.

These tools record browser interactions with Collective2. They do not record video of your physical screen, webcam, microphone, or activity outside the browser.

Analytics and Advertising Tools

We use analytics and advertising tools to understand site activity, measure campaigns, attribute signups and purchases, and improve our marketing. These tools may receive limited identifiers and internet or network activity, such as cookie IDs, IP address, browser/device information, page URLs, event data, and conversion information.

For advertising measurement, we may also send Google Ads and Meta hashed account contact information, such as your email address and name, along with registration or purchase events. This can include contact information originally provided through Sign in with Google. A hash transforms the information into a matching identifier; it does not make the information anonymous. These services use the identifiers to match events with their records and measure advertising results. You can opt out of this sharing through Your Privacy Choices.

Collective2 does not sell personal information for money. We may "share" personal information for cross-context behavioral advertising as that term is used under California law, including through advertising, retargeting, attribution, custom audience, or similar marketing tools. You can opt out of this sharing at Your Privacy Choices.

Global Privacy Control

Where required, we honor Global Privacy Control signals. If your browser sends Global Privacy Control, we treat that signal as an opt-out from sale/sharing for advertising and suppress nonessential advertising trackers for that pageview.

California Privacy Rights

California residents may have the right to know, access, correct, delete, and obtain a copy of certain personal information, and to opt out of sale or sharing of personal information. California residents also have the right not to be discriminated against for exercising privacy rights.

To exercise privacy rights, contact us at [email protected]. To opt out of sale/sharing for advertising, use Your Privacy Choices.

Notice at Collection

Our Notice at Collection summarizes the categories of personal information collected online, our purposes for use, sale/sharing status, and retention summary.

Retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, comply with legal and regulatory obligations, resolve disputes, prevent fraud, maintain security, and keep business records. Retention periods vary by record type and legal requirement.

Session replay recordings are kept for a limited period, generally 30 to 90 days, unless a recording is specifically preserved for customer support, fraud prevention, security, dispute resolution, litigation, legal, or compliance reasons.

Contact

Questions about this policy may be sent to [email protected].